Microsoft Training and Certification

How long is the exam and what types of questions can i expect?

The duration and question formats of Microsoft Certification exams vary depending on the specific exam. Typically, exams last between 90 to 120 minutes and may include multiple-choice questions, case studies, drag-and-drop activities, and performance based tasks. For detailed information, refer to the specific exam's page on Microsoft Learn.

Can i take a break during my exam?

Break policies depend on the exam delivery method. For online proctored exams, unscheduled breaks are generally not allowed. Forin-person exams at test centers, break policies may vary. It's advisable to review the specific exam policies before your test date.

How should i prepare for an exam?

Preparation strategies include reviewing the skills outline for the specific exam, engaging in hands-on practice, and utilizing Micro soft's official study materials and learning paths available on Microsoft Learn. Joining study groups and participating in forums can also be beneficial.

How do i register for a microsoft certification exam?

To register, visit the certification overview or browse all certifications page to find the exam you’d like to take, then click on the certifi cation name. On the certification detail pages, scroll to “Schedule exam” and click on the exam provider button. Follow the prompts to select a date, time, and delivery method (online or in-person).

What is my window for scheduling an exam?

You can schedule an exam for any available date and time offered by the exam provider. It's recommended to schedule in advance to secure your preferred slot.

How many exams can i schedule at any point in time?

Effective January 16, 2023, you can have a maximum of two Microsoft Certification exams scheduled at a time, either on the same day or on separate days through Pearson VUE. After you take (or cancel) one of these exams, you can register for another.

Am i required to take an exam in english?

Microsoft Certification exams are offered in multiple languages. You can select your preferred language during the registration process.

What disability accommodations are available?

Microsoft provides various accommodations for candidates with disabilities, such as extended time, additional breaks, or assistive technology. To request accommodations, follow the process outlined on the Exam Accommodations page on Microsoft Learn.

How much do exams cost?

Exam fees vary depending on the certification and your location. Specific pricing information is available on the individual exam pages on Microsoft Learn.

How can i provide feedback about study materials or training for the exam?

You can submit feedback through the Microsoft Learn platform by using the feedback options available on the specific study materi al or training page.

How can i submit feedback about an exam question or exam experience?

If you have concerns about specific exam questions or your exam experience, you can submit an exam item challenge within 15 days of taking the exam. Detailed instructions are available in the Exam Item Challenge Policy on Microsoft Learn.

How are exams scored?

Microsoft Certification exams are scored based on the number of correct answers. Some questions may carry different weights. A passing score is typically 700 out of 1000, but this can vary. For more details, refer to the Exam Scoring and Score Reports page on Microsoft Learn.

What is the exam retake policy?

If you do not pass an exam on your first attempt, you must wait 24 hours before retaking it. For subsequent retakes, a 14-day waiting period is enforced after the second attempt. You can take a given exam up to five times within a 12-month period. 

Can i request a reevaluation of my score?

If you believe your exam score is inaccurate, you have fifteen (15) days after taking the applicable exam to challenge that score. To challenge an exam score within this time period, you can contact Microsoft.

How can i challenge an exam question?

To challenge an exam question, submit an exam item challenge within 15 days of your exam date. The process is detailed in the Exam Item Challenge Policy on Microsoft Learn.

If i do not pass an exam, can i have a refund?

Exam fees are generally non-refundable. Refunds are only provided under specific circumstances, such as exam cancellations by Microsoft. For more information, refer to the Exam Retake Policy on Microsoft Learn.

Can i reschedule or cancel my exam?

Yes, you can reschedule or cancel your exam appointment via your Learn profile. Log in to your Learn profile and choose Profile from the dropdown menu in the photo avatar.

Can you share the latest exam scheduling policy?

Effective January 16, 2023, you can have a maximum of two Microsoft Certification exams scheduled at a time, either on the same day or on separate days through Pearson VUE. After you take (or cancel) one of these exams, you can register for another.

What type of identification is required during the checkin process?

You are required to present a valid, government-issued photo ID during the check-in process. The name on the ID must match the name used during exam registration. For detailed ID requirements, refer to the Exam and Assessment Security Policies on Microsoft Learn.